As we all know, in 2014 and 2015, Xiaomi TV was still very popular among rice fans, and it was also one of the first choices among many consumers who wanted to change TVs at that time. Of course, it is not what it used to be. Now major manufacturers also make TVs, such as OPPO, Huawei Honor, TCL, etc., so there are more choices now, but six years ago, Xiaomi TV was definitely the first choice for many consumers, especially rice fans. I bought it when Xiaomi TV 2S launched the collector’s edition, because at that time, the first edition gave Xiaomi TV soundbars and subwoofers, which was still a great value.
At that time, after buying the Xiaomi TV 2S, it could be said to be very smooth, but the TV was probably similar to an Android phone. After five or six years, the TV was slightly stuck but still easy to use. Until a few days before the Spring Festival in 2022, the TV suddenly became incomparably odd. Switching the screen left and right by pressing the remote control was one card and one card. If you press too much, it will run around, which is always very laggy. And there is a big problem. I used to set the HDMI1 signal for the elderly to automatically enter after booting (it is the Tianyi box sent by Telecom Broadband to watch TV for free), but now it doesn’t work. After booting, I can’t directly enter HDMI1, and among the signal sources, the default check is selected on a signal source called "Cable TV".
This "cable TV" is not another "cable TV". The CCTV and satellite TV in the TV box of my home telecom are all free, and the elderly can change the channel at will, but the "cable TV" on the main page of Xiaomi is not like that. According to the content comments posted by Weitoutiao, some netizens say yes, and some netizens say no, so this service is completely based on the region. At present, some Hebei, Henan, Hubei, Gansu and other places basically have it. What is the biggest problem? This "cable TV" is not free, and it will make the TV special.
Not to mention that the elderly will be induced to click on this cable TV, I clicked on it the first time I saw it, but after clicking on it, CCTV1 will actually prompt that you can only watch it for free for 2 minutes, and other CCTV satellite TV without the "trial" icon will simply not be able to watch it at all, not even for 2 minutes. Isn’t this a fool? Watching the Spring Festival Gala can only be watched for 2 minutes? I was stunned, and I still wondered why the box sent by Telecom was charged? That’s not what I said at the beginning, but when I took a closer look, it wasn’t a Telecom TV box at all, it was Xiaomi’s built-in cable TV service.
Originally, I watched a CCTV satellite TV for free, but after accidentally clicking on your cable TV, I also asked me for an annual fee of 159 yuan. Other content charges are not enough. Now Xiaomi Film and Television members, children’s growth members, family members, education members, Karaoke members, a bunch of member charges are not enough, and a cable TV member is created. How can you do this?
Some netizens commented before that it can be uninstalled with the CX file manager. I also uninstalled the remote adb on my computer, but it didn’t work. The entrance of "Cable TV" will still be displayed under the main page. This is loaded in the cloud, and the user has no permission to delete it privately. Even if you uninstall the app, as long as you click on the content of the cable TV on the main page, it will automatically install it again, which is comparable to the "3721 rogue software" of the year. What should I do?
Don’t worry, here’s the key. Here’s the solution:
1. Call the official customer service of Xiaomi on 4001005678 and make an appeal. You can say this: "My Xiaomi TV did not have the entrance of cable TV before, please cancel it for me now."
2. Xiaomi customer service will ask you for the MAC address and platform number of your Xiaomi TV (if it’s ok, please @me in the comments, I have other ways).
3. Wait for 1-3 days. On the second day, my Xiaomi TV 2S cancelled the cable TV entrance on the main page, and on the third day, the cable TV entrance in the signal source was cancelled, and the processing was completed.
Xiaomi customer service will ask you the MAC address of the TV. The specific location is here. Press the up button of the remote control directly on the main page, then find "User Feedback" on the far right, and click to enter.
Then at the bottom of the user’s feedback is the MAC address of your Xiaomi TV. When Xiaomi customer service called for the first time, they only asked for the MAC but it couldn’t be solved. The second call asked for the platform number in the lower right corner before it was processed. In other words, they need the MAC address and platform number to cancel the cable TV service for you. Just tell the customer service these two.
After processing the interface, the "cable TV" service can no longer be seen on the main page and the signal source, avoiding the elderly from accidentally clicking into the "Xiaomi Cable TV" that charges.
Through this incident of Xiaomi TV privately adding cable TV services to users without providing users with active uninstallation and deletion, I had to think deeply. That is: when I did this, it was 4001005678 and 01012315, and finally several phone calls to solve this problem. There are still many Xiaomi TV users in real life. They don’t know how to delete it, and may choose to tolerate it, or even be forced to accept and endure this situation. In addition to young people, in fact, there are many left-behind elderly people who are also using Xiaomi Smart TVs, but are current smart TVs really "smart"? Is it sometimes too "smart"? Although Xiaomi TV 2S was a product from a few years ago, it was always very smooth. After adding "Children’s Paradise" and "Cable TV", it became extremely stuck. At present, I have solved the cable TV problem, but I can’t delete the children’s paradise, so the TV is still somewhat stuck compared to before, but I still can’t help it.
Smart TV, I think it should be a TV that can watch TV first. If even watching CCTV satellite TV becomes a luxury, or it becomes a burden, what fun is this kind of smart TV? I do not deny the large amount of film and television resources brought by smart TVs, but TV manufacturers, can you be a little more pure when making smart TVs? Don’t impose some "garbage" services that you think are good for consumers, okay?! I hope the relevant leaders of Xiaomi TV can see this article. I wish all TV manufacturers pure growth and don’t become the next "3721" rogue team.