Shenzhen News Network August 29, 2023(Shenzhen Evening News reporter Zhou Qian) As school begins, many parents of new students in Shenzhen begin to prepare inspection reports on vaccination certificates. "It’s very convenient. It can be done at one time by scanning the code of WeChat official account mobile phone of Shenzhen Health and Health Commission or Shenzhen CDC, and there is no need to go around and check and stamp, saving time and effort." Parent Mr. Wang said.
Choose the type and dosage of vaccine at any time and place, choose the nearest vaccination clinic, and make an appointment in advance to avoid the peak of vaccination; In recent years, thanks to the new generation of information such as Internet of Things, big data, artificial intelligence and 5G, Shenzhen vaccination service has inserted the wings of digital intelligence, making it more convenient, efficient and safe for residents to vaccinate.
▲ On-site consultation and vaccination by citizens.
Make your own appointment for vaccination time and place.
Not long ago, Ms. Zhou made an appointment for herself to get vaccinated with herpes zoster vaccine on the WeChat WeChat official account of Shenzhen CDC. After clicking "Vaccinate" from WeChat WeChat official account, all kinds of vaccines that can be vaccinated will be displayed. After choosing the herpes zoster vaccine, all vaccination sites in each district will be displayed for selection. After choosing the nearest community health, you can choose according to your own time. "The vaccine, vaccination time and place are all determined by yourself. If something happens that day, you can cancel the appointment in advance." Ms. Zhou said.
Recently, late at night, the reporter came to Xinhua Kangbao vaccination clinic in Futian District. In the vaccination hall on the second floor, the usual vaccination "famous scenes" such as long queues in front of the window, mixed voices and noisy environment no longer exist. Instead, it is an innovative service of outpatient appointment by time, independent seedling selection and intelligent queuing. It often takes only a few minutes for residents to enter the clinic and complete vaccination. After the vaccination is completed, the name of the person who has completed the vaccination will also be displayed on the screen of the observation area. After the observation for half an hour is over, call the number to inform the end of the observation.
"I remember that I was vaccinated several years ago, and I filled in the form to register. I had no choice but to play whatever vaccine was available in the clinic. If you run into a shortage of seedlings, you can only make a trip in vain. With the smart reservation service platform, the’ distribution’ of vaccines in the city can be seen. Through WeChat official account such as Shenzhen Health and Health Commission and Shenzhen CDC, I can freely choose’ what seedlings to play’,’ when to play’ and’ where to play’ according to my personal situation, which is too convenient. " Ms. Li, who came to vaccinate, said with emotion.
Information goes before action, and vaccination is more orderly.
Immunization program is the first line of defense to protect national health. Since China started the information construction of immunization program in 1993, through the efforts of generations, innovative immunization program services are blossoming all over the country. In Shenzhen, the city unified the launch of the "Smart Appointment Service Platform" and returned the autonomy of vaccination to residents, so that they could make "independent appointments" according to their own vaccination needs, schedule and location.
More than that, you can check past vaccination information at any time through the appointment service platform; You can also queue up for scarce vaccines such as HPV before making an appointment, and the queue number can be updated in real time to prevent empty running and get rid of "squatting anxiety". The breakthrough innovation of vaccination appointment makes transparent and open vaccine information ahead of the vaccination process, making the vaccination time for each resident more convenient and more choices.
"Before using the smart reservation service platform, citizens’ vaccination was on-site registration. I remember that the peak in 2018 was that 217 people were vaccinated a day, and the outpatient citizens lined up and the nurses were busy. Since the launch of the service platform, about 80 people have been placed online every day, and sometimes special vaccinations such as HVP and flu vaccine are arranged, and the daily vaccination work is orderly. " Luo Xiaomin, the nurse in charge of the vaccination clinic of Xinhua News Agency, has been engaged in vaccination for 22 years. She has a deep understanding of the changes in vaccination in these years. According to her introduction, the vaccination clinic can collect and analyze the vaccination demand in real time through the appointment platform, and realize the automatic diversion management of the vaccinated population, which is convenient for residents to stagger the vaccination peak hours and reduce the waiting time.
Each stitch has an "ID card", which can be traced back to one yard and one thing.
In fact, intelligent appointment and independent seedling selection are just one part of the intelligent upgrade of the service for the convenience and benefit of the people. In order to ensure that the whole process of vaccination is safe and controllable, Shenzhen has built a unified public service platform for the whole city, covering the whole population, the whole scene and the whole process, aiming at the characteristics of the city’s largest population density, strong population mobility and large number of migrants. Through the interconnection of data, the whole process of vaccination can be traced back, and the whole life cycle management of vaccines is equipped with digital intelligence wings to enhance residents’ sense of vaccination safety.
"For our vaccination staff, the most intuitive feeling is that the error rate is lower and the workload is reduced! In the past, every vaccine was manually checked. Now, it is necessary to scan the code for warehousing and outbound vaccination. The vaccine information is clear at a glance. If the vaccine does not match, it cannot be vaccinated, and it is easier to count the vaccine. " Luo Xiaomin said that the system adopts the management mode of separating people from things, and the logistics link realizes the integration of things and codes, and the inoculation link realizes the integration of people and seedlings. All vaccines can be traced back from the production enterprise to the individual recipients. In addition, the platform can query the daily real-time inventory, such as which vaccines were vaccinated today, how much is left in the inventory, and who was vaccinated. The data is clear at a glance.
It is understood that based on the interconnection of the "internal system" of Shenzhen Immunization Planning Information Management System, the whole process information of each vaccine in the city from delivery, transportation, storage to vaccination is transparent and traceable, which effectively guarantees the quality and safety of vaccination. Shenzhen has upgraded more than 500 vaccination units in the city, and many processes, such as vaccine inventory management, cold chain monitoring, inventory checking and "three checks, seven to one verification" before vaccination, have realized digital management, which not only reduces the daily workload of medical staff, improves work efficiency, but also avoids the risk of human error.
At the same time, at the time of vaccination, residents can check the name, utility, manufacturer, batch number, expiration date and other information of the vaccinated vaccine on the spot, and the vaccine is safe to see. When residents don’t know whether they need to be vaccinated or not, the platform will also make scientific and reasonable vaccine recommendations according to their age and personal vaccination, so that residents can worry more.
Breaking through information barriers to make vaccine management more accurate and efficient
According to the introduction of Shenzhen CDC, through the application of digital intelligence technologies such as Internet of Things and big data, the public service platform connects the whole chain of vaccine manufacturers, CDC, vaccination clinics and the masses in series, covering vaccine traceability management, appointment vaccination management, digital outpatient vaccination management, immunization planning management, enrollment check and verification management, etc., forming an urban digital vaccine big data monitoring platform, and opening up information barriers between different regions, different departments and different clinics. In this way, city managers can grasp the data of the city’s filing number, vaccination rate, vaccine inventory and vaccination demand of different age groups in real time, so that the city vaccine management is more accurate and efficient.
On the service platform, the daily vaccination rate, vaccine stocks, near-term vaccines and other outpatient operations at various vaccination sites in Shenzhen can be displayed in advance, which also provides reliable data support for the decision-making of disease control departments, ensures the balance between vaccine supply and demand, enables resources to be used efficiently and reasonably, and enhances residents’ sense of experience and acquisition.
The Municipal Center for Disease Control and Prevention said that as the most economical and effective means to prevent and control infectious diseases, vaccination is safe, efficient and convenient, which is a livelihood event related to the happiness of ordinary people. In the next step, Shenzhen will continue to push forward the pace of intelligent construction of immunization program, with safer, more efficient and more convenient intelligent vaccination services, so that residents can get a better sense of color, a more sustainable sense of happiness and a more secure sense of security in the field of immunization program.